Community Satisfaction Results Now Available

AROUND three quarters of Shire of Mundaring residents believe Council and the overall organisation is performing well as a governing body.

Results of a 2019 Community Perceptions Survey, recently presented in a report to Council, show 75 per cent of the 402 people surveyed were satisfied with the Shire as a place to live.

Similarly, just over 90 per cent of people surveyed said they were very satisfied with the quality of life associated with living in the area.

The survey, which is conducted every two years, is an important tool for Council to stay informed of the community's well-being and to better understand priorities across a number of service areas.

Community facilities such as the Katharine Susannah Prichard Library and Mundaring Arena scored highly (74% and 66% respectively) as did playgrounds and parks located in the Shire.

Lake Leschenaultia in Chidlow also fared well with 63% of respondents stating they were very satisfied with the iconic location.

The report showed people thought the Shire was providing a good household bin kerb collection service (65% were very satisfied). Residents were pleased with the service provided by the Coppin Road Recycling and Waste Transfer Station (64% were very satisfied).

Respondents identified four main areas for improvement including Annual Rates and fees for other Shire services. They also wanted greater opportunities for community engagement around local issues and for the public to be better-informed of decisions. Leadership, faith and trust was also an area in which respondents believed the Shire could improve upon.

Key Research was hired by the Shire to measure perceptions of Council performance, services, facilities, community priorities and to check whether perceptions differ across different demographics and suburbs.

Survey results will help guide the Shire's strategic direction when preparing the Strategic Community Plan and Corporate Business Plan.

An overview of the Community Perceptions Survey 2019 can be found on the website, www.mundaring.wa.gov.au or by clicking here. A full version of the report is also available on this page.


24/10/2019
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