Pensioners and/or Seniors may be eligible to claim rebates up to a
maximum 50% off current Rates and ESL (Emergency Services Levy), or defer
payment and forgo the rebate, in accordance with the Rates and Charges (Rebates
and Deferment) Act, 1992. Rubbish charges cannot be deferred and must be
paid each year by the due date.
To qualify for rebates, applicants must own and occupy
their residence as of 1 July, and hold either a current Pensioner Concession
Card, Seniors Card, Seniors and
Commonwealth Seniors Health Card, or State Concession
Register your entitlement
Register your entitlement online via the Water Corporation
website or phone 1300 659 951.
You only need to register with one party not both, and the party with whom you
register will on pass your details to the other, and you will then be notified
of the adjusted rates balances.
A pro-rata rebate may be available for Pensioners and Seniors who
become eligible after 1 July. Rebates are calculated from the date your
application is received by either the Water Corporation or the Shire of
Mundaring (whoever receives your application first will on pass to the other
party – you only need to register with the one not both). If you do both this
can cause confusion.
Please contact the Shire’s Rates Office on 9290 6617 where you
have rate arrears outstanding on the property and you meet the eligibility
criteria. You will be required to enter into a payment arrangement against the
arrears or pay in full before you can receive either rebate or deferment options
against the rates.
Change of circumstances
If your circumstances change - particularly with respect to your
ownership or occupation of the property, or your eligibility as a Pensioner or
Senior - you must notify the Shire or the Water Corporation (only one need be
notified as whoever receives this will on pass to the other), and your
registration will be cancelled or amended, as appropriate.
Payment Options for Pensioners
are legally entitled to choose to defer the payment of their General Rates for
an indefinite period. During this time they are not charged penalty interest.
This option is available for pensioners only (not for senior
Rubbish and waste charges cannot be deferred, however pensioners
(not senior cardholders) can enter into a payment arrangement (this can even be
done through Centrelink if preferred). No penalty interest is charged to the
If you have any questions regarding your pensioner entitlements
please contact the Shire's Rates Office.