FAQ List

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Where can I get immediate support?


‚ÄčIf you have been affected by the current Wooroloo Bushfire, welfare support assistance may be available via the Department of Communities. Call the Disaster Response Hotline on 1800 032 965, which operates 24 hours, 7 days a week. You can also call the dedicated Bushfire Recovery Line, provided by Lifeline. Call 13 43 57 to speak to someone.

You can also drop into the community recovery centre at 
Gidgegannup Place Office, Unit 4, 2125 Toodyay Road (next to the Gidgegannup Bakery and Cafe). 

The Shire of Mundaring can be contacted for more information, or to report any damage, by calling customer service centre on 08 9290 6666 - and press option 8

Official check in with family and friends - Register.Find.Unite

Insurance: For insurance matters, contact your insurer directly or for further advice contact the Insurance Council of Australia on 1300 728 228.

Wildlife welfare: If you've found injured wildlife, call the Wildcare Helpline on 9474 9055.

Wellbeing: Being involved in a bushfire emergency can be sudden and overwhelming. It is normal for people to feel unsettled and disrupted for a while. In most cases there are no signs of physical injury, but there can be an emotional impact. If you notice symptoms like depression, anxiety, sadness, anger, fatigue, nightmares and difficulty concentrating that linger a few weeks from now, it is important to seek help from a counsellor or your doctor.
Created at 11/02/2021 4:21 PM by Natasha Turfrey
Last modified at 20/04/2021 2:37 PM by Natasha Turfrey
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