Council adopts COVID-19 Financial Hardship Policy

A new financial hardship policy endorsed by Mundaring Shire Council this week will offer fair, dignified and consistent support to ratepayers affected by the COVID-19 pandemic.

The COVID-19 Financial Hardship Policy reinforces Council's April 2 commitment to adopt a range of relief and recovery strategies to support community members and groups, local businesses and industry through the unprecedented challenges of COVID19.

It explains the Shire's position on, and defines:

  • Payment difficulties, hardship and vulnerability;
  • Anticipated financial hardship due to the pandemic;
  • A criteria for financial hardship;
  • Payment arrangements;
  • Suspension or deferment of interest charges;
  • Deferment of rates for ratepayers holding a Pensioner Card; State Concession Card or Seniors Card; and
  • Suspension of debt recovery

Shire President Cr John Daw said Council recognised the immense social and financial challenges some community members faced and Council was adjusting the financial levers over which it has control, including rates, fees and charges.

"This Policy takes our pledge to support our community however, and wherever we can, one step further and is effective immediately," he said.

"Most importantly, it aims to ensure that we offer fair, equitable, consistent and dignified support to ratepayers suffering hardship, while treating all members of the community with respect and understanding at this difficult time."

Cr Daw encouraged anyone experiencing financial hardship due to COVID-19 to contact the Shire on 9290 6666 to discuss their situation.

The policy can be downloaded from the Shire's website at

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