If your Bulk Verge Collection items were not collected on its scheduled week, there could be a number of reasons why. If items are not collected after 7 days please contact us.
Why was some material removed and not others?
Piles are collected separately to maximise recycling. All waste won't be collected on the same day but should generally be all gone within the week. Do not continue to add to piles already collected.
Was the pile placed on your verge too big, or where the Shire could access it?
The maximum amount of Bulk Waste you can place on your verge for each type of bulk collections is two cubic metres in size. Please also make sure the Shire can access your Bulk Waste pile.
Did you put your bulk waste out too late?
Your Bulk Verge Collection must not be placed on the verge for collection until 7 days prior to the collection date; after this date no further Bulk Waste should be presented for collection. Any Bulk Waste presented after your Monday commencement date may be missed.
A notice should have been placed in your letterbox explaining why the Bulk Waste you presented was not collected, there will be instructions on what you can do next and details of who you can contact at the Shire for instructions. Just a reminder that outside of Bulk Verge Collection times, waste left on the verge may be considered littering.
For more information regarding the Bulk Verge Collection, please contact Infrastructure Services Customer Service on 9290 6666 Option 5.