The Shire is seeking feedback from recent planning customers to better understand their experience with our planning process. 

We’d love to hear about your customer service experience and how we supported you through the planning process. Please note that the survey is not about the outcome or decision of your planning application. 

Your feedback will help us identify what is working well, where information or support could be clearer, and how we can improve communication, timeframes and overall service delivery for future customers. 

The survey should only take a few minutes to complete. Participation is voluntary, and your responses will remain anonymous and will only be reported in summary form to help inform service improvements within the Planning team. 

Thank you for taking the time to share your experience and help us improve the way we support our community.